All purchases from SEES Inc. include free used oil/filter disposal at our location in Nisku. All kits include a service record sticker and your choice of little tree air freshener at time of pickup. If oil sampling is selected oil samples can be dropped off at SEES Inc. or at Fluid Life directly, once the results are in, we will email them to you directly. Although we strive to get you the correct filters and fluids sometimes errors will occur, SEES will gladly make it right by exchanging the un opened product at our store. If a suitable Donaldson filter is not available a comparable non- OEM alternative will be quoted. A 5% discount on all orders over $500 will apply.